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ArangoDB Subprocessors

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Your data is your data.
We will use it respectfully according to the terms of our Privacy Policy.

Infrastructure Providers

ArangoDB may engage the following entities to process personal data that you include in your use of ArangoGraph Insights Platform:

Third-Party EntityDescription of Processing
Google Cloud, Inc.Cloud Infrastructure Provider
Amazon Web Services, Inc.Cloud Infrastructure Provider
Microsoft CorporationCloud Infrastructure Provider

ArangoGraph Insights Platform runs on top of AWS, GCP, and Microsoft Azure. These cloud providers host the personal data you store in the Cloud Services located in the region you specify.

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Other Third-Party Subprocessors

To perform service functions and provide customer and community support, ArangoDB may also engage the following entities to process personal data on your behalf:

Third-Party Entity Description of ProcessingHeadquarters Location
BlueSnap, Inc.Payment Processing ProviderUnited States
Mailgun, Inc.Email ProviderUnited States
Sentry, Inc.Infrastructure MonitoringUnited States
Auth0, Inc.User Database Management (Sign Up & Login)United States
Mixpanel, IncAnalytics servicesUnited States
Hubspot, Inc.User Database ManagementUnited States
Atlassian Jira (Atlassian, Inc.)Issue Tracking and SupportAustralia
MessageBird B.V.Phone Number VerificationThe Netherlands
Gateway API (Onlinecity.io ApS)Phone Number VerificationDenmark
Salesforce, Inc.Customer & Billing ProcessingUnited States


Depending on your geographic location, ArangoDB may also engage one or more of the following Affiliates as Subprocessors:

Affiliate EntityLocation
ArangoDB, Inc.United States
ArangoDB GmbHGermany
Microsoft CorporationCloud Infrastructure Provider